A Toronto man says he was shocked and devastated when a BMW dealership revoked an offer to buy back his car, telling him an AI chatbot generated the offer by mistake. The dealership has since reinstated the deal, but as Canadian businesses ... (https://incidentdatabase.ai/cite/1772#8165)
Dealership revoked offer to buy back customer's BMW, blaming wayward AI chatbot
About this summary. This is a short excerpt from the description that AI Incident Database published with its article. Cyber Security News did not report or verify the underlying story. Read the original: https://www.cbc.ca/news/business/ai-chatbot-bmw-dealership-9.7230226
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